{"id":1266,"date":"2020-12-01T23:19:28","date_gmt":"2020-12-02T04:19:28","guid":{"rendered":"http:\/\/learnwebsite.design\/?p=1266"},"modified":"2020-12-01T23:20:28","modified_gmt":"2020-12-02T04:20:28","slug":"how-to-convince-clients-get-monthly-maintenance-plans-for-their-websites","status":"publish","type":"post","link":"https:\/\/learnwebsite.design\/questions\/how-to-convince-clients-get-monthly-maintenance-plans-for-their-websites\/","title":{"rendered":"What is a way to convince clients to get monthly maintenance plans for their websites?"},"content":{"rendered":"

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Question Source: Quora<\/a><\/strong><\/p>\n

Website maintenance plans are awesome, both for you as a webmaster and for a business.<\/strong><\/p>\n

They\u2019re basically like insurance for your website<\/strong>. You insure something valuable, like your car, in case anything goes wrong. A website is valuable and needs to be protected. And, like your car, websites need maintenance. They don\u2019t run on oil, but they do run on software that needs refreshing, and that\u2019s where you, the webmaster, comes in!<\/p>\n

How do you convince clients to get monthly maintenance plans for their websites?<\/a><\/p>\n

To answer that question, consider this: what could happen if you neglect the maintenance on your car?<\/em> Just skip your oil changes? Well, you could find yourself on the side of the road somewhere. The car won\u2019t start, and the hassle of getting it towed is far greater than the hassle of a quick oil change.<\/p>\n

Maintenance is necessary, and what else is necessary? Auto insurance! How would you feel if you bought a $20,000 car\u2026 and totaled it a week later? Aside from the trauma of the accident, would you sleep a little better if you had full coverage and knew you would be reimbursed? Yes, insurance gives you peace of mind, and website maintenance plans give businesses owners peace of mind knowing their website will remain live and continue to generate leads<\/strong>.<\/p>\n

In order to convince clients to get monthly maintenance plans, educate them on what could potentially happen if a business refuses to have their website maintained. Here\u2019s 6 ideas:<\/strong><\/p>\n

    \n
  1. The site could get hacked<\/strong>. Broken into. Data stolen. Content altered.<\/li>\n
  2. Poor hosting<\/strong>. Cheap hosting can lead to all sorts of problems, including, but certainly not limited to, a slow website.<\/li>\n
  3. All content changes, even minor ones, are billed at an hourly rate, rather than included for free if you\u2019re on a maintenance plan. So not being on a maintenance plan could get expensive<\/strong>.<\/li>\n
  4. Without a dedicated webmaster, the website isn\u2019t strategically directed to improve over time with fresh content. It could become dull and outdated<\/strong> after a few years.<\/li>\n
  5. Backups<\/strong>. Without a reliable backup, your site could be wiped clean, gone forever, and you\u2019ll have to start from scratch. Imagine the time and expense that would take!<\/li>\n
  6. If a business owner updates their own website, one wrong move and the site could throw out an error message<\/strong>. That one error could take hours to troubleshoot, but minutes in the hands of a skilled webmaster.<\/li>\n<\/ol>\n

    There are plenty of other things that could go wrong without a maintenance plan, but those are some of the major ones. It is 100% accurate to say a website maintenance plan is a wise investment and in the best interest of a business<\/strong>.<\/p>\n

    What services do your clients receive on your website maintenance plan? Here are 16 compelling benefits to a website maintenance plan:<\/strong><\/p>\n

      \n
    1. Domain Registration<\/strong> \u2014 Every website needs a domain name. You can register, setup, manage, and renew your client\u2019s domain name. Most individuals don\u2019t know about DNS settings, MX records, WHOIS registration, etc., but as a webmaster, you do! That\u2019s why you\u2019re best suited to handle their precious domain.<\/li>\n
    2. Web Hosting<\/strong> \u2014 Domain names needs hosting to make the website live on the Internet. Serve your clients\u2019 websites on high-end servers<\/a> that are both fast and secure. With cheap servers, you get what you pay for. Hosting can be really affordable, yet slow and easily hacked.<\/li>\n
    3. Email Hosting<\/strong> \u2014 Instead of operating a business under a Gmail, Yahoo or AOL address, use a professional email address that includes your website\u2019s domain name. A typical business email address format is contact @ YourBusiness .com. You can provide professional email hosting and support for your clients.<\/li>\n
    4. Uptime Monitoring<\/strong> \u2014 Guarantee 99.99% uptime on reliable servers so your clients\u2019 websites will always be live and ready for their customers. Approximately 5 minutes of downtime in the middle of the night is natural. No one can guarantee 100% uptime. If a client\u2019s site is down for more than a couple minutes, you\u2019ll investigate and fix the problem.<\/li>\n
    5. Site Backups<\/strong> \u2014 Regular website and database backups are critical for a production-level website. As part of your website maintenance service, you can routinely backup your clients\u2019 websites to several destinations and restore a backup as needed.<\/li>\n
    6. Security Updates<\/strong> \u2014 WordPress websites (core, theme and plugins) often update for security purposes. You can safely apply these patches and keep a backup in case things go wrong. You\u2019ll actively monitor your clients\u2019 websites for new major and minor updates and apply them in the background. Their website stays live in the process, and your clients don\u2019t have to worry or waste time updating anything!<\/li>\n
    7. Search Engine Optimization<\/strong> \u2014 Connect their website to Google Search Console and monitor it for SEO improvements and issues. This is a tool provided by Google itself for webmasters. It provides insights on the pages they\u2019ve crawled on your clients\u2019 websites and tips on improving their ranking.<\/li>\n
    8. Local Listings<\/strong> \u2014 If their local listings have incorrect contact information, potential customers might not be able to reach your clients. You can ensure their business name, address, email, and phone number are accurate on their local listings, such as Google My Business, Google Maps, and Facebook.<\/li>\n
    9. SSL Security<\/strong> \u2014 SSL certificates provide boosts in website security, customer trust and search engine ranking. You can acquire, setup, monitor and renew the SSL certificates for your clients.<\/li>\n
    10. Geo-Redundancy<\/strong> \u2014 With reliable servers<\/a>, websites are simultaneously hosted on two separate server clusters in two geographically separate data centers. If the first location is unexpectedly interrupted, your site will automatically continue running in the second location- without any data loss. Locations are in sync and immediately available with your live data!<\/li>\n
    11. Virus Removal<\/strong> \u2014 In the event that your client\u2019s website does get hacked (even with all the security measures in place, this is never an impossibility), you\u2019ll take time to remove the virus, clean up the website and restore the data. This also includes contacting search engines and browsers that have blacklisted the website because of the virus. You can\u2019t be 100% protected against viruses, but you can make it quite difficult for hackers to break into your clients\u2019 websites.<\/li>\n
    12. Site Updates<\/strong> \u2014 When contact information changes, new services, price updates, new testimonial, new pictures, or anything else needs to be added, removes or updated on the website, a website maintenance service lets clients make any changes they would like. You can be available via email, phone, or text message to fulfill their update requests.<\/li>\n
    13. Support<\/strong> \u2014 Clients often have questions or concerns about their website. Don\u2019t let their website be a mystery \u2014 allow them to ask away! Be available to answer their questions and concerns.<\/li>\n
    14. Blog<\/strong> \u2014 If they have a Blog, What\u2019s New or News section, give them a special WordPress login to update it themselves. Alternatively, you can always do this for them by asking them to email you the blog directly so you can post it.<\/li>\n
    15. Analytics<\/strong> \u2014 What good is a website if you can\u2019t track its performance? You can install and monitor Google Analytics to see actionable data on your website\u2019s visitors. This includes how many people visited the website, if they returned, whether they\u2019re on mobile devices or desktops, where in the world they are, and much, much more. Use this data or hire a professional marketing specialist to get the most out of your clients\u2019 websites.<\/li>\n
    16. Performance Optimizations<\/strong> \u2014 High-def photography, videos, seemingly endless content, and lots of pages can cause websites to slow down, even on relatively fast servers. Therefore, perform optimizations to drastically speed up your websites to benefit both search engine rankings and user-experience.<\/li>\n<\/ol>\n

      Clearly, each one of those 16 services is valuable, but altogether, your website maintenance plan should be too good to pass up.<\/strong><\/p>\n

      Help them view their website as, not an expense, but an income-generating machine. The machine costs money to build, and a little bit each month to maintain, but without it, you\u2019d be losing business. Once they\u2019re thinking in terms of how a website will increase their business<\/em>, they\u2019ll be more open to the idea of upkeep and maintenance. Of course they\u2019ll want someone to care for their lead generator! Their income-machine! If they elicit those feelings, have that reaction, then you\u2019ve sold them.<\/p>\n

      Ultimately, you need to educate your clients on the value of a monthly website maintenance plan. Explain the pitfalls of not maintaining a website. Have a thorough understanding of your maintenance services and their individual and collective value. Then, you should have no problem convincing clients to sign up for your monthly website maintenance plan.<\/strong><\/p>\n

      How do you convince clients to get monthly maintenance plans for their websites?<\/a><\/p>\n

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      Question Source: Quora Website maintenance plans are awesome, both for you as a webmaster and for a business. They\u2019re basically like insurance for your website. You insure something valuable, like your car, in case anything goes wrong. A website is valuable and needs to be protected. And, like your car, websites need maintenance. They don\u2019t […]<\/p>\n","protected":false},"author":2,"featured_media":1230,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[19],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/posts\/1266"}],"collection":[{"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/comments?post=1266"}],"version-history":[{"count":0,"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/posts\/1266\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/media\/1230"}],"wp:attachment":[{"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/media?parent=1266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/categories?post=1266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learnwebsite.design\/wp-json\/wp\/v2\/tags?post=1266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}